30 Days Easy Return/Exchange

Return & Exchange Policy

Our Commitment:
We take pride in delivering products in perfect condition. However, if you're not completely satisfied, we offer returns/exchanges for new, unworn items within 30 days of receipt.

Upon Delivery:

• Inspect your package immediately.

• Contact us right away if items are damaged, missing, or incorrect.

Return/Exchange Requirements:
✅ Authorized Returns Only

• Contact customer service first for approval & return address (do not use the website address).

✅ Quality Issues Accepted

• Minor color/size variations may occur and are not considered defects.

✅ Original Condition Required

• Items must be unworn, unwashed, with tags and protective strips intact.

• Stained or used items will be refused.

Shipping Instructions:

• Use your local post office (no COD).

• Include the completed return form.

• Keep your tracking number for reference.

Processing:

• Refunds/exchanges processed within 7 business days after we receive your return.

Shipping Costs:

• Customer covers return shipping (unless the error is ours).

• Choose a reliable courier—you’re responsible for lost/damaged returns.

Need Help?
Email us at visviman.service@gmail.com for return authorization.